Frequently Asked Questions

We are a full-service parking management company. We run parking operations for property owners, developers and asset managers nationwide, pairing trained on-site staff with technology such as license plate recognition (LPR), gateless entry, digital permits, smart validations, wayfinding, customer ratings and EV charging. Founded in Atlanta, we manage millions of parking transactions annually.

Our corporate office is at 2900 Delk Rd, STE 700 #205, Marietta, GA 30067, in metro Atlanta. The company was founded in Atlanta and operates as a national operator, serving clients across the United States.

Office buildings, residential and multi-family communities, retail and mixed-use developments, healthcare campuses, municipal and on-street programs, universities, stadiums and venues, hospitality properties, and airports — across garages, surface lots and hybrid facilities.

Our executive staff are licensed Certified Parking Professionals (CPP) and registered members of the National Parking Association. President Jeff Patterson has over 15 years in parking and was named to the NPA's 40 Under 40.

Parking management, valet, airport parking, stadium and venue parking, enforcement, consulting, and parking asset acquisitions — plus turnkey EV charging infrastructure.

Yes. Our valet is entirely contactless and cashless through the Oobeo digital ticketing platform: guests provide a phone number on arrival and use a text link to request their vehicle and pay. No paper tickets and no app download. We staff restaurants, hotels, venues, private events and residential properties.

Yes — both on-airport and off-airport facilities. That covers terminal garages, economy lots and employee parking, along with online reservations, digital payments, occupancy management and shuttle coordination.

Yes. We manage high-volume event parking with parking reserved in advance, digital wallet and NFC tap payments, and revenue tracked by attendant and location in real time.

Digital enforcement using LPR cameras where it is permitted, and manual enforcement by trained officers where it is not. Booting and towing are available when warranted. Programs are built to reduce unpaid use and protect revenue while keeping the guest experience positive.

No. Text-to-Park, gateless entry, validations, wayfinding and digital valet all run from the guest's phone browser through a text message or QR code — there is nothing to install.

Gateless parking lets vehicles enter and exit without stopping for gates, tickets or kiosks. Guests pay by text, QR code or mobile link. It keeps traffic moving, reduces congestion, and eliminates the cost of gate hardware and its ongoing maintenance.

A guest scans a QR code or texts a number, then pays instantly from their phone. Automated reminders are sent before the session expires, and adding time takes one tap. Facility managers receive real-time data on utilization and performance.

Digital permits tie parking rights to a license plate instead of a sticker, hangtag or transponder. Permits can be purchased, renewed or cancelled instantly online, with automated time restrictions, nonpayment cancellations and event-based scheduling.

Guests validate through a QR code, a text message, a ticketless kiosk or a receipt from a participating business. Tenant-specific codes provide detailed reporting, and validations can be limited by time or usage and reset daily.

Yes, as a turnkey service. We handle site evaluation, loan and rebate applications, capacity planning, vendor selection, installation, staff training and ongoing maintenance — and advise property owners on new EV mandates and their implications.

Use the contact form on our Contact Us page, call (678) 470-4536, or email info@phoenixparkingsolutionsusa.com. Please allow 48 hours for us to review your request.

Yes. Phoenix Parking is partnered with a private equity firm that acquires, improves and holds parking assets. We target an average deal size of $8M and will consider smaller deals (~$2M) that meet our criteria, focusing on income-producing assets with multiple demand drivers.

Our Airport Parking Phoenix facility serves Sky Harbor travelers, and you can reserve a spot directly at airportparkingphoenix.com. This site is for property owners and operators looking for parking management services rather than for booking a space.